No deposit is required for Palermo city rides and Palermo Airport transfers, while a 20% deposit is required for transfers from outside the city and for night services.
Transfers/Tours cancelled by the customer within 48 hours are subject to a 50% penalty, while those cancelled within 24 hours are non-refundable with a 100% penalty.
After completing the booking form, you will receive an email to confirm the selected dates.
Yes, by contacting our call center.
The receipt is issued by the driver. Invoice requests must be sent by email with tax details.
The driver will wait with no extra charge. Please inform us if your flight changes.
The driver will wait in the arrivals hall holding a sign with your name.
Please contact our call center immediately.
The transfer is private, so no waiting time is required.
In special cases, direct luggage collection can be arranged with prior agreement.
Please contact our call center with service details.
Yes, all occupied seats are counted.
Please specify this during booking, including the child’s age.
No, the driver or call center will contact you.
Please inform us during booking so we can assign a suitable vehicle.
Yes, an extra charge of €25.00 per hour applies.